Our original email accounts using @the-wire.com have been active for 23 years. When we introduced domain control panel hosting a decade ago, we stopped adding @the-wire.com email accounts service and will have just a handful of these individual accounts by year end. Unfortunately migrating such a small number of users to an updated, separate email system is not a reasonable support scenario.
Understanding the importance of these legacy accounts to our clients we will offer redirect service to the end of your terms up to June 2019. This was not a decision taken lightly and it has been much discussed internally over some time. Our clients loyalty to this service has been amazing and we are sorry it is no longer sustainable.
We will contact clients prior to their renewal to arrange email forwarding to a new email account so that you can update your email correspondents over several months.