Move
ADSL on a dedicated circuit
Your circuit can be reinstalled in approximate 5 business days however we recommend installing earlier to test the circuit and address any issues. Please email us the following information:
- Company name
- Company contact: name, email, phone number
- New office address
- Date of move
ADSL shared line clients
Where your ADSL is on a shared phone line and you are reactivating the same phone number, please email us the following information 6 or more days prior to the move:
- Bell Work Order Number
- New Office Address
- Date of Move
Fibre
Fibre products are delivered on a 1-3 year contract. Please contact us to discuss a move requirement.
Dialup
Plugin and connect as before. We do not need to know your new phone number for dialup to work. Please note our dialup number is a GTA local number.
Add and Change
Please have an authorized contact open a support ticket to:
- request additional IP addresses
- change contacts or authorize new staff
- request reverse DNS lookup for a domain
- upgrade your internet account
- cancel a service
To add a new circuit to a new location, please use our internet lookup