Network status, updates and FAQs
If you don’t see an answer create a support ticket or give us call.

Frequently Asked Questions
A short list to tackle 80% of issues.
Website and email control panel
Domains
Colocation
Security
Network Status
All services are working smoothly.
This message will be updated when our network status changes.
Technical Updates
Enabling TLS Encryption for POP3/IMAPConnections
ecure your POP3 and IMAP email connections with TLS (Transport Layer Security) encryption. Follow these client-specific instructions to protect your email retrieval.
Create a support ticket
Each client authorizes administrative, technical and billing contacts within their organization for communication with The Wire. For your own protection, please initiate support through one of these contacts.
416.214.9473
Toll Free 1.855.214.9473
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